Vacancy: Grants Communications and Administration Officer

19th February 2020

We have an exciting new opportunity for a Grants Communications and Administration Officer to join our team and help us make a difference in Surrey!

The Grants Communications and Administration Officer will play a key role in achieving the Community Foundation for Surrey’s objectives by providing efficient and effective communications and administration for our growing grants programme.

The Foundation currently awards £2m per year in grants to community and voluntary groups delivering vital solutions to local needs across the county. Plans are in place to substantially increase the level of local resource and funding support available to these vital organisations over the next few years, meaning that it is a very exciting time to join the Foundation!

Further details about this position are below, and if you would like to discuss this opportunity please contact Richard at DCA Recruitment on 01483 422212 or by emailing

The deadline for applications is Monday 23rd March. Applicants should apply directly through DCA Recruitment:

JOB TITLE: Grants Communications and Administration Officer

HOURS: Full-time, 37 hours per week with flexible working

SALARY: £21,000 – £23,000 (dependent on experience) per annum

HOLIDAYS: 25 days holiday per annum, in addition to public holidays

An additional days leave is awarded for every 3 years’ of continuous service up to an agreed maximum of 30 days leave.

Staff may also take an additional 2 days leave to undertake voluntary work for a charitable cause, at the discretion of the Chief Executive.

LOCATION: Countywide throughout Surrey. The post-holder will be based at the Foundation’s offices, currently in Guildford but the offices may move within Surrey.

TRANSPORT: Car mileage allowance

INTERVIEW DATE: Monday 30th March 2020. You must be available on this date if selected.


The key areas of responsibility include:

Grants Communications – Promote current available opportunities for funding to voluntary groups in Surrey, as well as other Grants updates, including via social media;

Grants Administration – Provide efficient and effective administrative support, including via direct communication with local voluntary organisations, and encompassing all aspects of the Grants function.

Grants Data – Manage and update Grants data on the Foundation’s database, and interrogate that data to provide relevant reports and information;

Ambassador – Work as an effective ambassador for the Foundation with voluntary groups, grants panels, trustees, donors, local authorities and other organisations;


The specific responsibilities of the Grants Communications & Administration Officer include:

Networking and Communications

Maintain excellent working relationships with voluntary and community groups, providing front-line contact for information about the Foundation’s Grants programmes;

Support the Foundation’s digital presence through social media to share good news stories and promote available funding.

Grants Communications

Support the grant enquiry and application process by responding to enquiries, and providing support and advice to groups making applications;

Support the Fund Management service to Donors including by preparing papers for panel meetings, organising site visits and sharing thank you notes;

Ensure all grant monitoring forms are returned on time and produce summary reports to share with donors.

Grants Administration and Data

Ensure that all grant records are accurately maintained on the database ensuring new information is entered and records are up-to-date;

Manage the processing of grant payments;

Providing administrative support to the Grants Committee, including recording notes, copying, collating, filing and organising room bookings and catering;

Other duties to support the work of the Foundation and the Grants Programme, as may be required from time to time.

Equal Opportunities

The Grants Communications & Administration Officer will work within and conform to the Foundation’s policies, including the equal opportunities policy.


Education and Qualifications

Good general education;

 Fully computer literate and confident using IT.

Experience – Essential

Office experience including excellent word processing skills including Word, Excel, Power Point and databases;

Experience of using social media platforms as a communications channel.

Experience – Desirable

Knowledge and experience of working with the voluntary sector;

Experience of working in a customer facing role.


Ability to work under pressure, manage a challenging workload and competing demands within a professional work environment;

Excellent personnel skills and able to establish good interpersonal relationships, rapport and credibility with a wide range of people;

A self-starter, able to act on own initiative and to organise, plan and prioritise own workload to meet deadlines;

Able to work effectively within a small team.

Personal Characteristics

Enthusiasm to build a career within the charitable sector and highly motivated and enthusiastic to support community needs across Surrey;

Committed to customer care and the provision of professional and high-quality services;

Meticulous attention to detail and accuracy;

Creative and flexible in outlook.

Additional Information

Current driving licence and access to a vehicle;

The post will necessitate occasional evening and weekend work for which time off in lieu will be provided.

Closing date: Monday 23rd March

Interview date: Monday 30th March